UX guidelines cannot be implemented if there is a lack of executive support, trained staff, budget and user-centred design processes. the highlighted importance of UX, guidelines are rarely applied in South African e-Government website designs. At present, a number of guidelines exist for e-Government website user experience (UX) design however, the effectiveness of the implementation of these guidelines depends on the expertise of the website development team and on an organisation’s understanding of UX. Problems experienced with website usability can prevent users from accessing and adopting technology, such as e-Government. These innovations will transform learning, teaching and assessment in the degree programmes. These developments will facilitate innovation in teaching while providing students with greater autonomy in the learning process. The degree programmes will be further enhanced by the establishment of Technology Enhanced Learning Environments which comprise state of the art Smart Learning Rooms, as well as personal online learning spaces. The Project also focuses upon nurturing skills in higher education teaching methods and developing practice-based research for academic staff in the Palestinian universities. A unique feature of the programmes is that they will be the first in Palestine to provide opportunities for students to follow specialist pathways in diversity, inclusion and special education needs or technology enhanced learning teaching and assessment. The overall aim is to develop innovative BA Primary Education degree programmes in the three Palestinian universities. These universities work closely with Palestinian partners Al-Azhar University in the Gaza Strip, Birzeit University and Hebron University in the West Bank. The three European Universities are Canterbury Christ Church University (CCCU), which is the main lead of the project, Fontys University of Applied Sciences in the Netherlands (FU) and the University of Eastern Finland (UEF). The project team is formed from a collaborative partnership among six univers ities, three from Europe and three from Palestine, who believe strongly in the power of education and innovation to transform lives. RQTEPP-TELTA is an Erasmus+ Key Action 2 Higher Education Capacity Building project funded by the European Commission.
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